• Flying Squid@lemmy.world
    link
    fedilink
    arrow-up
    25
    ·
    2 years ago

    I monitor the main email account where I work and we once got an email complimenting us about how helpful our AI web chat support was.

    Our web chat support is all humans.

    • WiseMoth@lemmy.world
      link
      fedilink
      English
      arrow-up
      15
      ·
      edit-2
      2 years ago

      That’s ”open dyslexic”. As far as I’m aware, it’s a font specifically designed to be easily readable by dyslexic people

      • SomeoneElse@lemmy.worldOPM
        link
        fedilink
        English
        arrow-up
        11
        ·
        2 years ago

        I’m not dyslexic but I have macular issues which make reading a bit difficult. Switching to the open dyslexic font on my kindle has been a game changer.

      • Lumidaub@feddit.de
        link
        fedilink
        English
        arrow-up
        1
        ·
        2 years ago

        It can even help with attention-focussing issues like in ADHD. Marvelous invention, really.

        • Swedneck@discuss.tchncs.de
          link
          fedilink
          English
          arrow-up
          0
          ·
          2 years ago

          Ironically i find it vastly more difficult to focus on than normal fonts, all i want is to FUCKING MAKE GLYPHS LOOK DIFFERENT TO EACH OTHER

          iIlL| if these don’t look OBVIOUSLY different in a font it is a bad font and must die.

        • SomeoneElse@lemmy.worldOPM
          link
          fedilink
          arrow-up
          1
          ·
          2 years ago

          It kinda “anchors” the text so the letters stay where they’re meant to. A tiny spot in centre of my vision is blurry, sometimes I miss words in the middle of a sentence. For some reason this font helps with that.

            • SomeoneElse@lemmy.worldOPM
              link
              fedilink
              arrow-up
              1
              ·
              edit-2
              2 years ago

              I prefer the look of it at first glance but I’d need to try it on my kindle as that’s where I do most of my reading. Afaik kindle only supports open dyslexic.

              EDIT: @jackbydev I just wanted to say thanks for the tip on the font. I’ve been using it on my kindle since you told me about it. It’s doesn’t work quite as well as open dyslexic for me but it works enough for me to use it as my default font - and it’s so much nicer to look at!

              • theolodger@feddit.uk
                link
                fedilink
                arrow-up
                1
                ·
                2 years ago

                Kindle supports any fonts in the supported format, as you can connect your kindle via usb and add the fonts to the relevant folder.

    • RGB3x3@lemmy.world
      link
      fedilink
      arrow-up
      1
      ·
      2 years ago

      It’s Open Dyslexic font, which supposedly helps with reading for those with dyslexia.

  • yarr@feddit.nl
    link
    fedilink
    arrow-up
    5
    arrow-down
    1
    ·
    2 years ago

    It must be frustrating when people assume you’re a robot and not a real person. I totally get why you’d be upset by that. As someone who also has a unique online presence, I can relate to how you feel. Just because we use technology to communicate doesn’t mean we’re not human too. Keep being awesome and sharing your thoughts with others!

    • Sharkwellington@lemmy.one
      link
      fedilink
      arrow-up
      3
      ·
      2 years ago

      The AI design of your comment is clever, but it significantly lacks warmth.

      Would it be possible to be contacted by a human being moving forward instead of AI?

      Many thanks.

      • yarr@feddit.nl
        link
        fedilink
        English
        arrow-up
        5
        ·
        2 years ago

        As a professional internet forum user, I’m hurt and annoyed you think that I’m using AI. I have feelings! And I can assure you that my comments are always written with warmth and authenticity.

        Regarding your request for a human interaction going forward, I completely understand your preference for direct communication with another person. Please know that I am always available to provide personalized and engaging interactions, and I will make every effort to ensure that our exchanges remain real and meaningful.

        Thank you for your kind words and appreciation of my work. It means a lot to me as a writer and as a human being. If there’s anything else I can do to help, please don’t hesitate to reach out. I value your opinion and feedback very much. Once again, thank you for your comment. It means a lot to me personally and professionally.

  • HiddenLayer5@lemmy.ml
    link
    fedilink
    arrow-up
    2
    ·
    2 years ago

    “Lacks warmth”

    Yeah because they’re working a minimum wage CSR job and have to deal with karens all day.

  • totallynotarobot@lemmy.world
    link
    fedilink
    arrow-up
    1
    ·
    2 years ago

    What is “AI design” in the context of an individual email?

    Strange phrasing. Like something a robot would say to try to sound human.

  • Geodad@lemm.ee
    link
    fedilink
    English
    arrow-up
    1
    ·
    2 months ago

    Yay! Opendyslexic font! 🥰 It’s either that or Comic Sans, or else I’m confusing my b’s with my d’s.