T-Mobile Is Increasingly Moving Toward A Self-Service Model, Fueling Concerns Over A Potential Decline In Customer Service And The Risk Of Significant Staffing Cuts

wccftech.com

cross-posted to:
tmobileus@lemmy.world

T-Mobile Is Increasingly Moving Toward A Self-Service Model, Fueling Concerns Over A Potential Decline In Customer Service And The Risk Of Significant Staffing Cuts

wccftech.com

shortwavesurfer@lemmy.zipM to

T-Mobile Unofficial Community@lemmy.mlEnglish · 9 months ago

cross-posted to:
tmobileus@lemmy.world

T-Mobile is increasingly pushing towards a self-service model by making users use the T-Life app even during the in-store visits

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