• TRBoom@lemmy.zip
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    4 days ago

    My users are so good, I’m very lucky.

    • they reboot their laptop when they’re having troubles
    • they’ll look for tutorials I have made to solve their issues
    • they take their hands off the keyboard and mouse when I take control
    • they bring me pizza and snacks
    • they use the laptop bags I give them
    • they apologize when they break things and own up to it

    So. Fucking. Lucky.

    • Klear@quokk.au
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      4 days ago

      Where I work people let me fix their computers in peace and are always super grateful.

      Then again, I don’t work in IT…

    • Hyperrealism@lemmy.dbzer0.com
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      3 days ago

      You’ll probably hate me for saying this, but when I worked in an office, I often pretended to be stupid when it came to IT stuff.

      Sometimes it’s nice to have a little break on the company’s dime. I get that it’s annoying, but on the plus side, it helps prevent management from making unnecessary and existentially threatening cuts to the IT department.

      Boomer boss gets the importance of the IT guy replacing the deskjet printer so they can print off a 100 page colour manual on how the company’s ‘going green’. They don’t understand the IT department fixing something like sievelike data security. That’s a problem for after the shareholder meeting, if anyone ever finds out.

      It’s a bit like how I’m not great at scanning stuff at the self-scan tills and make mistakes. Don’t want it to be too profitable to replace a cashier with a machine. Everyone’s got bills to pay.

      I used to do IT support, so now I sometimes pretend to be an idiot outside of work too. “Mom’s friend Sarah has an issue with windows and wants me to help fix it for free? Sorry, I only know how to use the apples.”