I had a very annoying interaction with this once. I won’t make the company because I’m willing to chalk it up to a one off and I don’t want the message to be “Amazon good” lol. They were able to ship something faster than Amazon, but it never arrived. I reached out about it and theor excuse was basically that they forgot. It sounded like it was a case of someone was supposed to physically move something and it got missed somehow. They gave me a refund for the shipping cost in the end, which was nice, because I told them the entire reason I used them was that they could get it there faster than Amazon but they didn’t.

Amazon is so big. It’s just become this system that we interact with that’s difficult to avoid. It’s frustrating because while that little mishap with a smaller retailer was annoying to me (a gift showed up late for a gift exchange), if it means that the workers don’t need to fucking piss in bottles then it’s worth it.