![](/static/61a827a1/assets/icons/icon-96x96.png)
![](https://lemmy.world/pictrs/image/8f2046ae-5d2e-495f-b467-f7b14ccb4152.png)
I’m with you.
Never have I needed to work so hard to advocate for myself to get the care I needed as when I was with UHC.
By comparison, this year has held two major surgeries for me, neither expected, and my current insurer just shrugged, asked ONCE for proof of medical necessity, and paid the bill.
Also, let’s not forget the breach at a UHC subsidiary in recent months that brought down pharma payment systems for weeks…
I don’t disagree at all.
Phone number based programs are often relatively easy to do an end around - try the “coin deposit error message” phone number, or Jenny’s number in a local or major city area code.