cm0002@lemmy.world

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T-Mobile US Unofficial Lemmy Community@lemmy.worldEnglish · 2 months ago

T-Mobile Is Increasingly Moving Toward A Self-Service Model, Fueling Concerns Over A Potential Decline In Customer Service And The Risk Of Significant Staffing Cuts

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T-Mobile Is Increasingly Moving Toward A Self-Service Model, Fueling Concerns Over A Potential Decline In Customer Service And The Risk Of Significant Staffing Cuts

cm0002@lemmy.world

to

T-Mobile US Unofficial Lemmy Community@lemmy.worldEnglish · 2 months ago

1

cross-posted to:
t_mobile@lemmy.ml

T-Mobile is increasingly pushing towards a self-service model by making users use the T-Life app even during the in-store visits

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reddig33@lemmy.world
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2 months ago
This is a result of the stupid Sprint merger.

T-Mobile US Unofficial Lemmy Community@lemmy.world

tmobileus@lemmy.world

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