Key Points

Walmart is rolling out digital shelf labels and expects the technology to be in all U.S. stores by year’s end. Kroger also has begun experimenting with the technology.

The nation’s largest retailer says the digital price tags help associates do their jobs better and stresses that prices on items will be exactly the same for every consumer in every store.

Some legislators are wary of the technology’s potential to be used in dynamic pricing models that disadvantage consumers, with Sens. Jeff Merkley (D-Ore.) and Ben Ray Luján (D-N.M.) introducing a bill to ban it.

  • maplesaga@lemmy.world
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    2 hours ago

    People love blaming grocery stores for the price of goods, while ignoring the QE and 8% annual money supply growth that is actually debasing their salary.

    Walmarts margins are ass, its a boomer consumer staple investment with a low volatility that can withstand a recession, its not Google with its 33% profit margin. Blaming their tiny margins for you

    Left leaning people and Rhinos that do all the money printing will always shirk responsibility, to avoid raising taxes for the programs they run on implementing. If we had limited money supply growth your employer would need to cut your salary every year for your cost of living adjustment and you’d see your purchasing power rising.

  • MonkeMischief@lemmy.today
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    14 hours ago

    Pros: I heard on the Hackaday podcast where these discarded digital price things were (somewhat simply?) hacked to make fun hacker convention badges. So that’s neat. :D

  • stumu415@lemmy.zip
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    12 hours ago

    In China especially the Hema stores have had these for years. Nothing new there.

  • partial_accumen@lemmy.world
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    22 hours ago

    I completely understand the retailer’s desire for electronic shelf tags, and it doesn’t have to be nefarious of the store taking advantage of customers.

    Way back in my youth when I worked retail, keeping shelf tags up-to-date was multiple-peoples full time jobs. This is was for a whole bunch of reasons.

    The obvious:

    • prices go up
    • prices go down

    The not so obvious:

    • new products come in that don’t have an existing tag so one needs to be created
    • products are out-of-stock and will not be replenished, so someone has to go to that shelf and pull that tag off
    • promotions have some stock moved from its normal shelf location to an end cap or otherwise special display in a store so more tags needed for the same amount of product
    • shelf space being utilized differently such as more product being oriented vertically where before it was horizontal so more tags needed for the same product
    • patrons steal shelf tags (who knows why), but it means a new tag must be printed and deployed to the shelf

    What’s more, if a shelf tag isn’t updated and the price rings up higher at the register, many retailers will honor the shelf tag listed price so there is a financial loss to the store from poorly maintained shelf tags. I am not surprised at all that it is cheaper for the retailer to buy and implement an entire electronic shelf tag solution over paper tags and labor.

    • SpacetimeMachine@lemmy.world
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      44 seconds ago

      There is legal obligation to honor the shelf tag if it says a product should be lower than what it rang up for. Otherwise it’s essentially a bait and switch, and can usually get a store in trouble if a customer complains to the right people.

  • BarneyPiccolo@lemmy.today
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    1 day ago

    It makes good business sense to do this, especially in a huge store like Walmart, with thousands of SKUs. It will be faster and more accurate, and you might even get to fire a few people. That’s always fun.

    The problem is that Walmart does everything in bad faith, so you just know they are going to use it for surge pricing. Get ready to see things like beer prices going up on the weekends.

  • shweddy@lemmy.world
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    1 day ago

    I’ve been doing dynamic pricing in Walmart for years. I go in ready to pay for stuff but end up walking out with meat in my pants. The prices become free while I’m in the store

    • BarneyPiccolo@lemmy.today
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      1 day ago

      If they won’t shift from a fraudulent Trickle Down Economy, to a proven Trickle Up Economy, then we’ll shift to a Robin Hood Economy.

      Hands off independent, Mom & Pop businesses, in fact give them ALL your business, but for major corporations? Steal EVERYTHING!

  • baggachipz@sh.itjust.works
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    1 day ago

    Anything new in a Walmart is destroyed or disorganized within a day of its installation. It’s already impossible to find anything on the right shelf, and the jaded underpaid employees won’t do shit to fix it. Walmart is basically a junkyard with a roof.

    • yeehaw@lemmy.ca
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      1 day ago

      Impossible to find anything at the right shelf? Can’t say I’ve ever found it impossible.

      • baggachipz@sh.itjust.works
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        7 hours ago

        Methinks thou doth project too much. Walmart is a shitty org who treats their employees like shit. I wouldn’t give a shit either if I had to work there.

  • sleepyplacebo@rblind.com
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    17 hours ago

    Does anyone who has been to a store where something like this has been implemented know if this is at least likely to help with accessibility such as say a button to make it read the price labels, maybe larger font options and or a QR code to scan or various other options like that etc?

    I know this would likely vary by manufacturer of these digital price labels. But if they are going to be switching to them I would hope that at least a side benefit would be increased accessibility for customers with disabilities.

    I did see a post on reddit talking about how the OP actually found them harder to read but that obviously depends on the person.

    I saw something about how there will be an LED light that will light up to help store employees find items faster for tasks such as online ordering. I wonder if this will be something customers can use too?

    https://aira.io/walmart-us-wide/#%3A~%3Atext=Walmart+today+officially+announced+they%2Cblack+pants%2C+and+purple+shirt.

    I know Walmart recently launched free Aira access using a geofence. It is a visual interpreting service which uses your phones camera so that someone can help you shop if you have a visual disability. But it would be nice if these digital price tags had some extra options too for people who don’t want to download that app or maybe cannot very easily because they have a phone such as a GNU/Linux phone where idk what the status is of Android compatibility layers or maybe even a dumbphone if they are someone who prefers that or are older for example.

    It would just be nice if we at least got an accessibility benefit out of these digital tags too.

    • wildwhitehorses@aussie.zone
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      13 hours ago

      We have had them for a while and honestly they are harder to read. If they are like what we have which is like a mini kindle, darker grey font on a light grey background. So if you arent looking at the correct abgle they are harder to read. In the beginning in supermarkets if something was on special they would reduce the font to put the extra information on it such as normal price and savibg etc. They thankfully now have different colour borders or paper tags for specials making them easier to see. If they were twice the size I would be happier.

  • CapuccinoCoretto@lemmy.world
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    2 days ago

    Dynamic pricing is only part of it. When you are anticipating higher persistent inflation this makes it easier to tick prices up daily. Enjoy your Trump cost of living adjustments! Lol.

    • Tollana1234567@lemmy.today
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      12 hours ago

      Plus the side effect of it is shrinkflaiton, and cheapflation. many items noticible made with cheaper ingredients turned out the product is crap.

  • 🌞 Alexander Daychilde 🌞@lemmy.world
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    1 day ago

    Come on people, use your fucking brain. Consumers are INCREDIBLY sensitive to retailers trying to change prices on the fly. My evidence: Every time this story is submitted, people come out of the WOODWORK yelling “If they try this, we’re up in arms!” Yes, no shit, they are firmly away.

    So let’s walk through how it works: You’re shopping, you put items in your cart, you go to check out, and it is… :gasp: like 20% more than it should be! They changed the prices on the shelf while you were shopping!

    As soon as anyone even mildly suspects a price difference, they are likely to 1) take pictures of prices when they take them off the shelf and compare to the prices they paid on checkout and 2) talk about it online, causing hundreds or thousands to say “I KNEW IT!!!” and do the same.

    So even IF one store was to try this once, it would cause a SHIT TON of people takes measures that would easily catch it. And talk about the negative review cascade that would happen…

    Stores may try to play games, sure. But they’re not gonna poke the bear like that. Even if they do, it will NOT go unnoticed. People WILL catch it easily.

    So I am absolutely NOT worried about this happening, and all the energy people are wasting worrying about it could be better spent trying to convince people to stand up and take our oligarchs down and take back our country.

    Or, sure, you can waste your fucking time masturbating to the idea of you standing up against the Corporate Masters and their Nefarious Price Changing.

    So, sure. These tags get implemented where you shop, keep an eye out for them doing something stupid. But they almost certainly won’t.

    It’s just like the people who - every thread fast food comes up - talk about how the Big Mac used to be bigger! Nope. 1:10 patties for decades. “But I have my own little pet conspiracy theory!” Okay, you do you, bub.

    • Fredselfish@lemmy.world
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      1 day ago

      When I worked in retail I wished for digital tags. Would save so much money and the environment. Go check out your local Walgreens those fucking tags they changed every fucking Sunday and takes all day to replace. You know how much wasted plastic gets thrown away at every Walgreens every Sunday? Fucking crazy. So digital tags could be a good thing but of course they will abuse this and fuck customers.

    • village604@adultswim.fan
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      19 hours ago

      I think this is another gimmick to push Walmart Pay. I bet they’re also going to start up an ad campaign for Scan and Go to secure your price.

    • AdolfSchmitler@lemmy.world
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      1 day ago

      Assuming people are paying attention to the price when they grab it off the shelf and checking it against the price that comes up on the register is a big jump imo. Maybe the old lady clipping coupons will notice.

      • village604@adultswim.fan
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        19 hours ago

        As people’s wallets tighten they’re going to start being more aware of what the cost of the item is.

        The worst time to do this is during an economic downturn.

  • BCsven@lemmy.ca
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    2 days ago

    Dynamic pricing is not legal in Canada, but what our Real Canadian Super Store does on some items is set the price super high, then every day you go in it is a different “sale” price. On a specific soymilk the price ranges from 3.50 to 9.00.

  • CritFail@lemmy.world
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    1 day ago

    It would be a shame if anyone went around the shelves with a car window breaker surreptitiously tapping on all of the price tags.

  • Gravitywell.xYz@sh.itjust.works
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    2 days ago

    This kind of stuff is inevitable with capitalism, in their continuing effort to make human workers obsolete and save money it makes perfect sense to replace static paper displays with digital ones. I would assume the only reason they didn’t do it any soon is the up front costs.

    Dynamic pricing is of course a real concern, but its not like you can’t do dynamic pricing with paper labels, it just takes more effort (and so the prices will probably reflect that as they change). It’s neat how we call it “dynamic pricing” now. but like when it happens in other places its called Hyperinflation, are there still some people foolish enough to think “dynamic” means it could go down also?