• Underwaterbob@sh.itjust.works
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    12 hours ago

    My wife meticulously right-clicks for the context menu, and clicks copy, and then again for paste. My inner ctrl-c, ctrl-v screaming the entire time.

    • ddplf@szmer.info
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      5 hours ago

      Maybe it’s the lack of feedback, have you tried installing some snackbar that will popup when she presses ctrl+c?

  • 🇰 🌀 🇱 🇦 🇳 🇦 🇰 🇮 @pawb.social
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    16 hours ago

    Shit, some people are just hated by computers.

    I remember my friend was having an issue and I am walking him through how to fix it. I tell him exactly what to do, watch him do it exactly, and it kept failing.

    I take over, do the exact same thing I just had him do 3 times which didn’t work, but when I did it it worked. We were both confused as fuck. He appears to be one of those people that technology never seems to work around.

    • Zink@programming.dev
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      9 hours ago

      I have the fun privilege at work these days of being the guy who sometimes makes things work just by walking in the room.

      It feels like a tale as old as time. I’m one of the few software engineers working on the embedded code in our new product, and occasionally a technician or V&V tester or different discipline engineer will ask me to look at something acting funny. And I fully believe them, not just because they have no reason to lie but because “acting funny” is exactly the lifestyle our system is living!

      Sometimes I get to lean on my experience with the code, then glare at something on the screen and say I don’t trust it, and that leads us to the fix. But about half the time, just sensing that somebody called daddy into the room makes it stand up straight and stop fucking around, lol.

    • potoooooooo 🥔@lemmy.world
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      13 hours ago

      This became a running joke with an old boss. He told me when I started that he was a human EMP for electronics. He wasn’t lying. Just the most baffling problems constantly. Then he’d joke that I needed to touch it and sure enough. I once watched him enter his password 3 times. It didn’t work. I did it. It worked. I watched his damn fingers.

      • Don_alForno@feddit.org
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        5 hours ago

        We have a friend who’s banned from touching the music at partys because he will find a way to accidentally delete the playlist, no matter what we do to make it idiot proof.

      • bitchkat@lemmy.world
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        12 hours ago

        I think the password is a timing thing. When I type in the same password that failed but slower, it works. I suspect I’m probably brushing another key when fast typing.

    • myotheraccount@lemmy.world
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      13 hours ago

      Ah, yes. Long time ago I had a friend for whom USB sticks would only mount read-only. I’d take out the stick, put it back in, and it would mount writable.

    • Carl@sh.itjust.works
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      12 hours ago

      Friend told me it was quicker to get screenshots from a game using F12 with steam, and copying it. After I told him he could press Alt+print screen, and directly paste in steam chat.

  • bitchkat@lemmy.world
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    12 hours ago

    It’s horrible. In my head, I’m screaming “just do a tab completion” instead of running ls and then copy and paste the file name.

  • Planchette (he/him) @lemmy.world
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    15 hours ago

    Me with the fact that I like Linux Mint and ZorinOS, but I don’t understand how to make a single command in the terminal. Hypothetically, I know how to learn, but I’m too lazy to do it yet.

    • ddplf@szmer.info
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      4 hours ago

      That’s exactly what Mint is for really - for people that wany to transition from Windows to Linux but without being crippled for a few months, not being able to perform basic operations without a guidebook.

      I’m on the same boat, champ

    • percent@infosec.pub
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      10 hours ago

      I’m kinda happy that this is possible in Linux now. I remember when even the “easy” distros were still not user friendly enough for mass adoption

  • melfie@lemmy.zip
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    23 hours ago

    And this is why Copilot failed. It’s bad enough watching a human do dumb shit on a computer, but having to watch a dipshit AI fumble around on your machine just takes it to a whole new level.

  • Agent641@lemmy.world
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    22 hours ago

    Watching someone use a laptop with a trackpad only when there’s a mouse right there is my hell.

    • LeapSecond@lemmy.zip
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      13 hours ago

      Watching someone constantly take their hand off the keyboard to use the mouse when there’s a trackpad right there is my hell.

      • sunnytimes@lemmy.ca
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        10 hours ago

        My work HP laptop has a mini thumbstick where the nipple goes . i love using it . i miss the nipple tho!!

  • symbolstumble@lemmy.zip
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    15 hours ago

    The best way to handle this, I think, is a healthy dose of patience, and to remember the other person is just that, another person, separate from you. They may not do things exactly the way you do them, and that’s ok.

  • dragonlobster@programming.dev
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    1 day ago

    I remember vividly watching someone type in the address bar of their browser “google”, and hit enter. It took them to the google results page from which they pressed on the first result, google.com, and only then did they proceed to type in their search term.

    • LemmyFeed@lemmy.dbzer0.com
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      12 hours ago

      Oh man, I used to work as essentially help desk for old people where they were subscribers to unlimited remote support and we would screen share. I once watched someone, whose browser homepage was hijacked by Yahoo, type Google into Yahoo, click the first result (to Google), then they typed Gmail into the Google search, clicked the link, and finally got to Gmail to login.

      Still not as bad as the lady who insisted on hacking Farmville using scripts and Firefox extensions that would have to call us every few weeks to fix everything due to an update. We essentially had to update Firefox and extensions and scripts and reload it all very often. She got passed around a lot.

      Then there was the guy who we helped low key pirate media, he was fun. Super nice guy.

    • Katana314@lemmy.world
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      24 hours ago

      Someone out there has written a browser plugin where, if you search for Google, it just gives back a page that says “No. Just type in the search query in that bar up top.”

    • vrek@programming.dev
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      23 hours ago

      Was it an older person? I remember when a big selling point of chrome was you could search Google from the address bar rather than going to Google.com. On a related note, have you seen my walker?

    • unemployedclaquer@sopuli.xyz
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      1 day ago

      Technically, less typing! Well fix your default search is what I tell em and I charge 37500 dollars! That’s a lie but I wouldn’t lie to the internet

      • wonderingwanderer@sopuli.xyz
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        21 hours ago

        “I lied. But actually I would never lie. That’s the fake news media that says I lie. I knew they would because they’re terrible people.”

  • LillyPip@lemmy.ca
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    1 day ago

    As part of my career in software design, I used to run A/B testing and usability tests. This meant sitting with users and watching them use the software. Since IUE (initial user experience) was very important, this often included inexperienced users.

    The data was absolutely worth it, and definitely improved my designs, but it took a lot of patience to watch people struggle and fail without intervening or saying anything that would affect the results. It was rewarding, but sometimes excruciating.

    • ReginaPhalange@lemmy.world
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      16 hours ago

      Care to share some tips? I feel I’m getting there, trying to navigate old ERP interfaces, new web interfaces, and AI interfaces, and a mix of boomers, millennials, Gen Z as user base.

      • LillyPip@lemmy.ca
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        13 hours ago

        I think two major things are understanding platform standards and that what users say they want is often not what they need or what will work best for them.

        Innovation is fine, but IUE and usability are often better served by following common platform standards (for general apps on the OS, not necessarily trying to match existing and often shitty enterprise software).

        Also, it’s important to look for root causes when people ask for a specific feature. Many users focus on specific UI elements when they’re having issues, and in a complex system, it’s easy to wind up with bloat by solving the wrong problem. This is often how enterprise software becomes so unwieldy, with options and elements seemingly vomited all over the UI. What users think they want and what they need can be very different things.

        Sorry if this is too general or basic. It’s hard to design a system that works for beginners and experts, and A/B testing a mix of users early with lofi prototypes helps a lot. For existing software, just watching users interact with it is massively helpful.

        Is this what you meant? Happy to be more specific if I missed the mark.

    • Patrikvo@lemmy.zip
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      1 day ago

      This meant sitting with users and watching them use the software.

      How did you manage not to strangle anyone, nor jump out of the window?

    • chunes@lemmy.world
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      22 hours ago

      Did you ever get any power users who raged at the lack of command line switches or something like that?

      • LillyPip@lemmy.ca
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        21 hours ago

        Nothing that techy. I did include power users in tests, but their requests were usually for specific hotkeys or to have their favourite (and lesser used by most users) feature front and centre.

        It can be difficult to balance a UI for inexperienced and power users, but watching them interact with prototypes and the actual software does help.

  • NannerBanner@literature.cafe
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    23 hours ago

    It’s not just doing it differently, it’s doing it wrongly!!!

    If I’m watching someone do something differently than I do, it’s often fun to ask them why. You might pick up a new technique, or see how you’ve been doing something that’s holding you back.

    …but when I’m watching someone else use a computer, it just drives home how they don’t know what they’re doing, but just following basic steps that they (probably) learned one time from some other fool that probably learned from some community computer class where typing was considered an advanced topic. It’s not seeing someone cut against the grain of the wood rather than with it, but rather watching them use a router to cut a 2x4 in half.

    I can forgive someone for not knowing that control+c/v doesn’t work in a terminal (the first few times) (or doesn’t work like they expected, more accurately) or why, but I can’t grasp how we can be 20 years past common commands like alt+tab, clipboards and their uses, or basic understanding of the difference between an operating system, a system program, and a hierarchical file system… and people still struggle to use the mouse.

    • balderdash@lemmy.zip
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      21 hours ago

      common commands like alt+tab, clipboards and their uses, or basic understanding of the difference between an operating system, a system program, and a hierarchical file system… and people still struggle to use the mouse.

      Not to larp on the younger generations, but interacting with computers through touch screens is likely a major culprit here. Why would you know how to navigate file structures, or even open a terminal, when they were given an iPad when they were 5 years old?

      • NannerBanner@literature.cafe
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        10 hours ago

        The way programs are presented on a touch screen, and the actions they are taking inside of an application also being very fundamentally different in a gui sense, is surely to blame. I’m not upset about someone’s lack of understanding in that, really, in the sense of a generation alpha, but millenials, who had computer classes in just about every school in america thanks to apple and microsoft competing to get them hooked, give me major grumbles.

  • Rusty@lemmy.ca
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    21 hours ago

    I feel like other people feel the same way when the see me using vim. I know how to switch between view and edit mode and I know how to quit, but for everything else I need to use help.

    • bitchkat@lemmy.world
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      12 hours ago

      I had a manager a long time ago that only knew arrow keys, insert mode, esc, delete char. And save. I can’t remember which save command he used but it wasn’t “:wq!”

      • darklamer@feddit.org
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        11 hours ago

        I can’t remember which save command he used but it wasn’t “:wq!”

        Every sane person uses :x (or its synonym ZZ).

        • bitchkat@lemmy.world
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          8 hours ago

          Then I guess I’ve been insane for 40+ years because when I was learning vi, there was a reason why “:wq!” was preferred.